Welcome to the Clarus Hue website. By accessing and using this site, you acknowledge and agree to be bound by the following Terms and Conditions. If you do not agree to these terms, you are advised to discontinue use of the site.
1. Acceptance of Terms
By using the Clarus Hue website, you affirm that you are at least 18 years old or that you are visiting the site with the consent of a parent or guardian. Using our site means you agree to follow these Terms and Conditions and any relevant laws.
2. Updates to Our Terms
Clarus Hue may update these Terms and Conditions to improve our services. Changes will be published on our website and take effect immediately. By continuing to use our site after updates, you accept the revised terms.
3. Privacy Policy
Your privacy is important to us. Our Privacy and Cookie Policy explain how we handle your personal information securely. We encourage you to review it and understand how your data is used and protected.4.
4- Product Availability
Our product and services are subjected to availability. Prices and availability may change, but well do our best to keep you informed. If any issues arise, we’ll work with you to resolve them.
5. Payment Terms
When placing an order, you agree to provide current, complete, and accurate payment information. We accept multiple payment methods, including credit and debit cards. All transactions are processed in accordance with UAE Central Bank regulations. Payment information is processed securely and will not be shared with third parties except as necessary to fulfill your order.
6. Delivery and Shipping
We offer delivery services across the UAE and internationally, subject to shipping fees. Delivery timelines vary depending on the destination, and Clarus Hue is not responsible for delays caused by customs or third-party carriers. For specific shipping details, please refer to each product shipping information.
7. Creating an Account
Making an account gives you special features and makes ordering easier. Make sure your information is correct and keep your account details safe. If you notice any suspicious activity, please contact us immediately.
8. Product Information
We make every effort to ensure that our product descriptions, images, and prices are accurate. If any errors arise, we’ll correct them promptly. Please contact us if you have questions about product details.
9. Order Confirmation
Once you place an order, we’ll review it for confirmation. In some cases, we may need to adjust or cancel an order due to availability, pricing issues, or security concerns. If this happens, we will notify you immediately.
10. Payment and Billing
You agree to provide current, complete, and accurate payment information for all purchases made on our website. By submitting payment information, you authorize Clarus Hue to charge your chosen payment method for the total amount of your order.
11. Returns and Refunds
If you’re not satisfied with your purchase, contact our team for approval to return the item. Return shipping fees are the customer’s responsibility. Refunds will generally be credited to your account, but in some cases, the amount will be returned to your original payment method. Please refer to our Return Policy for more details.
12. Intellectual Property
The content on our website, such as text, images, and graphics, is protected by intellectual property laws. You’re welcome to explore and enjoy our website, but reproduction or distribution of content requires prior permission.
13. Limitation of Liability
We strive to ensure your experience with us is seamless. However, Clarus Hue cannot be held responsible for indirect or unforeseen issues arising from your use of our website or products.
14. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from or related to the use of our website or services will be resolved in the courts of the UAE.
15. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@clarushue.com.