At Clarus Hue, we want you to be satisfied with your purchase. However, if for any reason you are not completely happy with your order, we accept returns under the following conditions:
Return Shipping: The cost of return shipping is the responsibility of the customer. You are required to arrange and pay for the return shipment of the item(s) back to us.
Item Condition: The returned item must be in its original condition, unworn, unwashed, and with all tags and packaging intact. We reserve the right to refuse returns that do not meet these conditions.
Refund Process: Once we receive and inspect the returned item, we will process your refund. Refunds will be credited to your account. In certain cases, the refund may be processed back to the original payment method.
Non-Refundable Shipping Fees: Please note that the original shipping costs for your order are non-refundable.
For any questions or further assistance with your return, feel free to contact our Customer Care team at info@clarushue.com.